ClearSlide turns new Shoutlet customers into Shoutlet professionals

Shoutlet is an enterprise-class, cloud- based social marketing platform that empowers brands to build meaningful customer relationships by harnessing the power of social media. Founded in 2010, Shoutlet has seven offices around the United States and the UK.

It is hard to believe, but Shoutlet was once a 12-person startup. Small as it may have been, they still needed a solution to help them connect with customers and current clients. Shoutlet wanted something that had all of the capabilities they were looking for at an affordable price. Who doesn’t?

When Shoutlet brought ClearSlide on to help in 2011, their services proved to be exactly what they were looking for to connect with customers and prospects across the miles. Tarik Hart, Vice President Customer Experience, and his team now have a tool that enables them to demonstrate remotely how their product works. “We use ClearSlide to get our customers excited about using Shoutlet and show them how they should be utilizing our product to achieve their specific goals,” shared Hart.

Clients are also able to call about product questions and have a Shoutlet employee walk them through the problem via ClearSlide.

“We are able to work through the issue using Live Pitch and Screen Share and find a solution together, almost as if we were in the same room”

Are Shoutlet customers effectively using the product? ClearSlide helps them find out.

Thanks to ClearSlide, they've maximized efficiency around every customer conversation, to ensure that both Shoutlet and their customers are getting the most value out of collaborating and executing ideas.